If you`re one of the many AT&T customers who are looking to cancel your contract, you may be wondering how long the process will take. The good news is that AT&T does allow customers to cancel their contracts at any time, but the process can vary depending on the type of service you have and how long you`ve been a customer.
If you are canceling a wireless service contract, there are a few factors that can affect the timeline for canceling. If you have completed your two-year contract, you can cancel at any time without any penalty. If you`re still under contract, you may need to pay an early termination fee, which can range from $150 to $325 depending on how much time is left on your contract.
If you`re canceling an AT&T TV or internet service contract, you may also need to pay an early termination fee. For AT&T TV, the fee is $15 for each month remaining on your contract. For internet service, the fee is $15 per month for each month remaining on your contract, up to a maximum of $180.
To cancel your AT&T contract, you can call customer service at 1-800-331-0500 or visit an AT&T store. You`ll need to provide your account information and may be asked to provide a reason for canceling. If you`re still under contract and are facing an early termination fee, you`ll be notified of the fee and any other charges that may be due.
It`s worth noting that some customers have reported difficulty canceling their AT&T contracts over the phone and have had better luck canceling in-person at a store. If you have trouble canceling your contract, don`t hesitate to escalate the issue to a manager or file a complaint with the Better Business Bureau.
In conclusion, the timeline for canceling an AT&T contract can vary depending on the type of service you have and how long you`ve been a customer. If you`re facing an early termination fee, you`ll need to factor that into your decision to cancel. And if you encounter any difficulties canceling your contract, don`t hesitate to speak up and escalate the issue to ensure a smooth and hassle-free cancellation process.